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About Pillar

Building tailored software with the people who have to live with the result.

Pillar creates enterprise applications around the way organizations actually work. We combine proven product foundations, tailored development, integration, and long-term support to help teams operate with greater clarity and accountability.

PillarTrak grew from real visitor-management, key-accountability, and incident-reporting deployments, each shaped alongside the people responsible for the work.

A handheld RFID reader and the PillarTrak app being used together on a warehouse floor
Experience

Thirty years of solving difficult operational problems.

Across 30 years of enterprise application development, Armando Falcon has built software for healthcare, retail, warehousing, government, and private organizations.

That experience shaped Pillar’s approach: understand the operation first, then build software that fits it.

Made in the USA

Built here. Supported here. Accountable here.

United States every application designed, built, and supported onshore
No subcontractors the team on the discovery call is the team that builds it

We do not outsource our work. That continuity matters — the people who learn your operation are connected to the people who design, build, deploy, and support the system.

How Pillar builds

Built with the people responsible for the work.

Many of us came to Pillar after living with software designed without the people who used it.

We begin with the operation itself, listen to the people accountable for it, and ship narrowly enough to learn early whether we got it right.

The Pillar team working through a deployment on site with a customer
Leadership approach to AI

Useful intelligence, with people still responsible.

Pillar integrates AI where it can help people find information, understand activity, generate reports, and reduce repetitive work inside enterprise applications.

AI can assist with the work. It does not replace the judgment, approval, context, or responsibility of the people accountable for the outcome.

Who we are

A team you will
actually meet

There is no account manager between you and the people building your software. The engineers and product leads who run discovery are the same people who ship the system and answer the phone after go-live.

Armando Falcon

Founder & Chief Technology Officer

Armando leads Pillar’s technology vision, architecture, and engineering. Across 30 years, he has built applications connecting people, business systems, equipment, and data.

Gabriel Schroer

Chief Product & Strategy Officer

Gabriel leads product direction and company strategy, turning client needs and operational insight into clear priorities and development paths.

David Falcon

Lead Software Architect

David guides software architecture, integrations, implementation decisions, and the long-term maintainability of Pillar systems.

Who we work with

Montage HealthCottage HealthOhanaWay Out WestAiResource Technologies
LandSouth Construction
WRKFORCE

Build with a team that understands the responsibility behind the software.

Tell us where the current process breaks down. We will tell you plainly what we would and would not build.