Visitor management built for speed and accountability.

Create a faster, more accountable check-in, from identity verification and badging to live visitor visibility.

Badge in seconds

Name, host, purpose, print. Returning visitors are recognised, so the second visit takes one tap.

Every visit on record

Arrivals, departures, escorts and denials land in one permission-aware log you can export on schedule.

Fits your directory

Hosts, departments and access rules come from the systems you already run. No second staff list to maintain.

Visibility begins at the front door

An open facility still needs controlled access.

Paper logs and disconnected check-in processes make it difficult to know who is on site, why they are there, and where they are allowed to go.

GUEST creates one consistent check-in and visit record without slowing the front desk.

Visitor recordOn site
M. AlvarezContractor · Radiology · Escort required
BadgeA-2841
Checked in08:14
Host notified08:14
ScreeningCleared
Expires17:00 today
Check outAdd note
A visitor walking up to the building entranceA visitor checking in with staff at the front deskA badge printing at the deskA monitoring view of active and closed visits

A Controlled Workflow

From arrival to a retained record

See the capabilities

Core capabilities.

Everything the front desk needs.

One configurable check-in for registration, badging, access rules, live presence, and reporting.

Registration

Visitor registration

Capture the information your organization needs through a check-in configured around its policies.

Visitor
Maria Alvarez
Host
R. Chen · Radiology
Identity

Identity and photo capture

Scan identification, capture a visitor photo, and create a reliable visit record.

Photo
Driver's licence · scanned
Matched to visit record
Badging

Badge printing

Print clear visitor badges through supported workflows built for active entry points.

M. AlvarezVisitor
Radiology · Host R. Chen · Expires 17:00
Print badge
Notification

Host notification

Notify the host and support direct communication when needed.

Your visitor Maria Alvarez is checked in at the North lobby.
On my way down.
Delivered 08:14
Rules

Access and visit rules

Define destinations, screening questions, visit duration, escorts, and other entry rules.

Visit rules
Screening questions
Escort required
Destination limits
Auto check-out at 17:00
Presence

Live presence visibility

See active visitors, capacity, exceptions, and status in one view.

24On site now
2Exceptions
Reporting

Searchable history and reporting

Search visit history and activity without reconstructing the day from paper logs.

Search visits, hosts, badges
Alvarez, M. · Radiology27 Jul
Okoye, S. · Facilities27 Jul
Bennett, T. · Vendor26 Jul
In deployment

GUEST replaced a separate front-desk list with one searchable visit record and simplified monthly reporting.

Designed for the people who use it

A front desk host checking in a visitor

A focused check-in experience helps staff move quickly while following a consistent process.

Front desk and guest services teams
A security officer reviewing visitor activity on a tablet

Live activity, alerts, history, and screening controls support safer facility operations.

Security teams
Two administrators reviewing visitor reporting together

Reporting turns routine visitor activity into useful information for oversight, staffing, and planning.

Administrators and leadership

Configured for your environment

Configure GUEST around your destinations, policies, visiting rules, badges, retention standards, and roles.

Deploy it in a Pillar-managed cloud, closed-loop, or client-hosted environment where appropriate.

Talk to us about your lobby
What you configure
Destinations and hostsDepartments, entry points, and the hosts each visitor can be checked in to see.
Visiting rules and screeningScreening questions, escorts, visit duration, and destination limits set to your policies.
Badge templatesBadges that carry the information your facility requires for each type of visitor.
Retention standardsHow long visit records are kept, applied under your data-retention policy.
Roles and permissionsWho can check visitors in, review activity, and run reports.
The PillarTrak suite

Focused applications. Connected operations.

GUEST can run as a focused visitor-management application or work alongside iReport and KEYS as part of a coordinated healthcare-security solution.

PillarTrak suite

See how GUEST fits your check-in workflow.

We will tailor the walkthrough around your entrances, users, visitor policies, and reporting needs.

For IT and procurement

Security overview, data retention policy and an implementation plan, provided on request before any pilot starts.

Request documentation