PillarTrak iReport

From incident reporting to coordinated security operations.

Connect daily security activity, incident response, review, and reporting through one structured operational record.

A security officer recording activity on a clipboard outside a control room
Reporting is only one part of the operation

A complete record begins before the incident.

Security work moves across calls, patrols, observations, incidents, investigations, and shift handoffs.

iReport brings those activities into one system so they can be assigned, documented, reviewed, and understood in context.

Incident recordIn review
IR-2214Disturbance · North lobby · Shift B
Reported27 Jul · 21:06
OfficerS. Okoye
Attachments3 photos · 1 statement
Follow-upAssigned to supervisor
Required byEnd of shift
ApproveReturn for revision
An officer recording an observation on a tablet while a nurse points out a secured doorA wall display routing the new report to verification, notification and required follow-upA supervisor reviewing a submitted report with approve, return, reassign and investigate on screenA supervisor and an officer reading a dashboard of open items, a floor plan and trend charts

A report that stays connected to the work

From the field to the command view

See the capabilities

Core capabilities.

The whole shift, not just the incident.

One operational record for the work of the entire shift.

Daily activity

Daily activity logs

Record rounds, breaks, observations, assignments, and other shift activity through a consistent daily workflow.

Shift B · 27 Jul
Round · East wing20:15
Observation · ED doors20:48
Escort · Radiology21:02
Patrols

Patrols and checkpoints

Define patrol routes, schedule required checkpoints, and document completion through workflows configured for the organization’s operating environment.

Route 3 · night3 of 5 done
Loading dock · 20:20
Pharmacy corridor · 20:44
Roof access · due 21:30
Incidents

Incident management

Capture incidents through structured reports with the people, locations, details, evidence, and follow-up the organization requires.

Type
Disturbance · verbal
Location
North lobby · Level 1
Review

Review and approval

Route reports to supervisors, return incomplete work for revision, assign follow-up, and preserve the full history.

IR-2214 · OkoyeSubmitted 21:32 · awaiting supervisor
ApproveReturn
4 in queueOpen queue
Dispatch

Dispatch and assignments

Send calls and tasks to officer dashboards so work remains visible from assignment through completion.

Call 0412 · assist at ED reception.
En route.
Accepted 21:08
Bulletins

Bulletins and persons of interest

Maintain current operational information for teams that need to recognize people, conditions, or events requiring attention.

Photo
Bulletin 118Do-not-admit · all entrances · review nightly
Active
Compliance

Required-report monitoring

See which reports or activities remain incomplete before a shift ends.

Before shift end
Daily log · Shift BComplete
Route 3 checkpoints2 open
IR-2214 narrativeIn review
Analytics

Analytics and reporting

Turn structured daily activity into operational views that help leadership identify patterns, workload, exceptions, and follow-up needs.

38Activities logged
3Open follow-ups

Designed for the field and the command view

Focused digital workflows reduce paper transcription and make it easier to record activity while details are fresh.

Officers

Review queues, assignments, required reports, and follow-up provide a clear view of each shift's work.

Supervisors

Consistent records and operational reporting support oversight, planning, accountability, and incident review.

Security leadership

Built around your operation

Configure forms, patrols, assignments, approvals, notifications, and reporting around your security operation.

Roles, permissions, and retention rules reflect your policies and responsibilities.

Talk to us about your shift
Built around your operation
Incident formsCategories, required fields, and evidence rules set to the organization’s policies.
Patrols and checkpointsRoutes, schedules, and required checkpoints defined for the environment.
Review and approvalSupervisor review, returned reports, revision history, and follow-up.
Dashboards and required reportsWhat remains open before a shift ends, and what leadership sees.
The PillarTrak suite

Focused applications. Connected operations.

iReport can run as a focused security-operations application or work alongside GUEST and KEYS as part of a coordinated healthcare-security solution.

PillarTrak suite

See iReport in the context of your security operation.

We will tailor the walkthrough around your shifts, patrol routes, incident categories, and approval rules.

For IT and procurement

Security overview, data retention policy and an implementation plan, provided on request before any pilot starts.

Request documentation