Cottage Health
From secure portal experiences to visitor management shaped around the needs of healthcare teams.
Pillar’s relationship with Cottage Health spans secure portal experiences and new operational applications shaped around the needs of healthcare teams. The work demonstrates how Pillar begins with a defined organizational need, builds around the people responsible for it, and expands the relationship as new operational priorities emerge.
The portals
Pillar’s portal work with Cottage Health provides role-based access to organizational information, applications, and specialized workflows.
Extending the relationship into visitor management
Current work is extending the relationship into visitor management through PillarTrak GUEST. The application is being configured around Cottage Health’s entry requirements, visitor workflows, responsible teams, and operational environment.
One operational need at a time
Pillar’s work with Cottage Health reflects a long-term approach: understand the immediate need, configure the application around the responsible users, validate it in the operating environment, and build from what the team learns.
Where it landed
Cottage Health’s portal work and current GUEST initiative show how Pillar supports both established digital systems and new operational workflows through close, continuing collaboration.